Handcrafted Excellence

Since every piece is made-to-order, changes are only possible within the first 48 hours of placing your order. After this period, your furniture enters the production phase. Please contact our customer service team as soon as possible if you need to make an adjustment.

As our furniture is custom-made to your specifications, we cannot accept returns unless the item is faulty or damaged upon arrival. Please inspect your delivery carefully and contact us immediately if there are any issues.

While we are primarily an online-first company to keep our custom furniture accessible, we do have a studio space where select pieces and material samples are on display. Please book an appointment on our website to visit us.

Yes, sustainability is at the heart of our craft. All our solid wood is sourced from responsibly managed forests certified by the FSC (Forest Stewardship Council) or equivalent organizations. We believe in creating beautiful furniture that is also kind to our planet.

Solid wood furniture is durable but requires some care. We recommend using coasters, avoiding direct sunlight, and cleaning with a soft, damp cloth. Detailed care instructions are provided with every order.

We offer a range of natural oils and durable lacquers. Oiled finishes enhance the natural grain and texture of the wood for a matte, organic feel, while lacquered finishes provide a harder, more protective satin or gloss surface. You can learn more and order samples on our materials page.

We love bringing unique visions to life! While our 3D configurator offers extensive customization, we can often accommodate fully bespoke requests. Please send your design, photo, or sketch to our design team for a consultation and quote.

Our team of expert designers is here to help! We offer a free design consultation service to assist you with planning your custom-made products, ensuring they perfectly fit your space and style. Contact us to schedule a consultation.

Yes, we value our partnerships with design professionals. We offer an exclusive trade program with special pricing and dedicated support for interior designers, architects, and stylists. You can apply for our trade program through our website.

Every piece of handcrafted furniture is meticulously packaged with multi-layer protection, including foam wraps, reinforced corner guards, and sturdy corrugated boxes. We partner with specialized furniture delivery services to ensure your order arrives in perfect condition.

Currently, we ship across Europe. We are working on expanding our delivery network. For specific inquiries about shipping to your location, please contact our support team for a custom quote.

Most of our larger items, like tables and wardrobes, may require minimal assembly to ensure safe transport. We provide clear instructions and all necessary hardware. For select items and locations, we also offer a white-glove delivery service that includes assembly.